Privacy Policy
When accessing Broward Steam Cleaning (the “Website”), certain information may be collected automatically during your visit. How this information is handled depends on how you interact with the Website.
Your privacy is important to us. This Privacy Policy explains our online information practices and the choices you can make regarding the collection and use of your information. This policy is available on our homepage and at any point where personally identifiable information may be requested.
Information We Collect
Automatically Collected Information
When you visit our Website, we may automatically collect non-personally identifiable information, including:
IP address
Browser type and device information
Pages visited
Date and time of access
Referring website
This information is used to analyze trends, administer the Website, and improve user experience. IP addresses are not linked to personally identifiable information.
Personal Information
If you choose to contact us by phone, email, or through a contact form, you may voluntarily provide personal information such as your name, phone number, email address, and service details.
This information is used solely to respond to inquiries, provide requested services, and communicate with customers. We do not sell, rent, or share personal information with third parties except as required to operate our business or comply with legal obligations.
Cookies & Website Analytics (Google Analytics 4)
This Website uses Google Analytics 4 (GA4), a web analytics service provided by Google, to better understand how visitors interact with our Website and to improve performance and user experience.
GA4 may collect information such as:
Pages viewed
Session duration
Device and browser information
General geographic location (city/region level)
Interaction events (such as form submissions or phone link clicks)
This data is collected in an aggregated and anonymized manner and is not used to personally identify individual users. Information collected by GA4 is processed in accordance with Google’s privacy policies.
Advertising & Conversion Tracking
We may use online advertising platforms, including Google Ads, to promote our services. Conversion tracking may be used to measure actions such as phone calls, form submissions, or other interactions with the Website.
These tools help us understand the effectiveness of our advertising campaigns and improve our marketing performance. No personally identifiable information is intentionally shared with advertising platforms beyond what is required to measure conversions.
Privacy Rights for U.S. Residents
We respect the privacy of users located in the United States, including Florida residents.
We do not sell personal information to third parties. Information collected through this Website is used only for business operations, customer communication, and service improvement.
U.S. residents may request information regarding the personal data we collect or request deletion of such data by contacting us through the contact details provided on this Website.
Call Tracking, Phone Calls & RingCentral
To provide better customer service, monitor quality, and measure marketing effectiveness, phone calls made to numbers listed on this Website may be tracked or recorded using third-party call management and communication systems, including RingCentral.
Call-related data may include:
Phone number
Call duration
Date and time of the call
Call source (such as website or online advertisement)
Call recordings (where permitted by law)
This information is used strictly for internal business purposes, including customer service, training, quality assurance, and operational analysis. We do not sell or share call data with unauthorized third parties.
Calls may be recorded for quality and training purposes.
By contacting us by phone, you acknowledge and consent to call tracking and recording where permitted by law. If you prefer not to have your call recorded or tracked, you may contact us through alternative methods provided on the Website.
Links to External Websites
Our Website may contain links to third-party websites for convenience and reference. We are not responsible for the content or privacy practices of these external sites. We encourage users to review the privacy policies of any third-party websites they visit.
Data Security
We take reasonable measures to protect the information submitted to us from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is completely secure.
Changes to This Privacy Policy
This Privacy Policy may be updated at any time at our discretion. Any changes will be posted on this page and become effective immediately upon publication.
Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please contact us using the information provided on this Website.